Different Countries/Cities have different laws in place to govern the use of single rider mobility devices. Please check with your local regulators – Our Voltion products comply with all the regulations required by the European Union. Regardless of whether you choose to ride a scooter in a province that has or has not legalized them, we ask you to prioritize wearing a helmet, riding in bike lanes, and always following the rules of the road. By purchasing a scooter from us, you accept our terms and conditions, and confirm that all research regarding the legal status of electric scooters is the customers’ responsibility.

We unfortunately no offer pick-ups from our warehouses due to different stock being in various locations. All orders will be shipped out to you following strictly quality assurance and quality control measures.

For any additional questions, feel free to reach out to our team at support@voltion.com

All our products come with a multitool as part of the scooter’s package.

For any additional questions, feel free to reach out to our team at support@voltion.com

It is not recommended to exceed the maximum load as it will negatively affect the driving performance. It would affect the performance by putting more strain on the suspension and motor, lowering top speeds and overall range, and increase the chances of maintenance problems with the scooter.

We recommend to find a scooter that is built to carry the weight of the rider. For reference, the max-load of our scooters is 120 Kg / 265.5 Lbs 

For any additional questions, feel free to reach out to our team at support@voltion.com